My goal is to leverage my skills and understanding in software design and development to bring highly desirable and delightful products to life. I care about creating user experiences that allow people, like you and me, the ability to get past the technology and focus on the tangible outcomes they are there to achieve. I am a strategic thinker who can arrange the complex into a cohesive easy-to-use framework that helps tell the right story and establishes the correct value proposition.
My years of experience allow me to quickly visualize all the intricate pieces that go into a product. With that knowledge I collaborate closely with diverse teams to strategize, define, ideate, measure and validate end-to-end solutions that move the needle and give companies I work for a competitive edge.
As a product designer I am optimistic about the future and what is in store with technology. That being said, we must do more to empathize with human needs to bring user experiences that cross cultural boundaries, reduce knowledge barriers, and ultimately influence change for the greater good. Technology has moved beyond software simply providing increased efficiencies to a world of enhanced artificial intelligence that automate complete processes.
Lead Product Designer
Verizon Connect | December 2016 - Present
Lead a multidisciplinary team creating mobile based interfaces and software solutions. I work closely with colleagues and stakeholders strategizing future concepts and capabilities that bring intelligent cost-effective solutions to light. I understand customer needs and synthesize those needs through workable concepts and prototypes that are continuously tested and iterated upon in a lean product release process.
Co-founder, Director of UX
Boogli | February 2016 - Present
Boogli is a product company bringing wonderful hardware and digital experiences to life. Our tag line is Possibilities at play, which to us represents the passion of bringing personality and interactivity to what otherwise would be dull uneventful experiences.
At Boogli, my job is to create exceptional user experiences that combine both physical hardware components along with state-of-art digital interfaces. I lead the creation of mobile based interfaces and software solutions that bring delight to our customers. Responsible for owning the design and architecture for single software platform across a variety of hardware product suites to support ongoing maintenance and distribution.
Director of UX & Mobile Innovation
Saforian, Inc. | November 2004 - October 2016
Founded on the belief of creating incredible end-user experiences — stylish and strategic, innovative yet easy to use — designing content that consumers connect to, engage with and believe in. We are passionate about what we do, the organizations we work with and the consumers we design for.
My primary role was to direct a diverse team of ux architects, interaction designers, content strategists and front-end developers in the successful completion of over 700 client projects. I conducted executive level management responsibilities that transformed Saforian into a 2+ million dollar company. I designed, implemented and executed end-to-end processes for handling client engagements.
Senior User Interface Designer
Freddie Mac | February 2003 - February 2004
Orchestrated the creation of new processes that became the standard for handing off all user interface deliverables to development teams. I was responsible for designing key interface elements that improved the loan inventory products overall usability. Negotiated successful design changes between business leaders and engineering teams.
Senior User Interface Designer
AOL, Time Warner | October 2001 - February 2003
Led the design of AOL photos and calendar products. Working with cross-departmental teams I established design documentation that contributed to improved release cycles. I participated in ongoing usability analyses that led to an overall improved user experience within the AOL lifestyle product families. Created conceptual designs for future unreleased products within AOL’s ecosystem.
Interaction Design Manager
Etensity | February 2000 - October 2001
Implemented a new interaction design department within the overall creative group including recruiting, coaching and managing a team of five information architects and front-end web developers. Engineered new information architecture processes that led to the successful handoff between creative design and development teams. Directed the strategic discovery process with clients including the successful facilitation of all client/audience research sessions.
User Interface Design Specialist
Bamboo Solutions, inc. | 1996 - 2000
Implemented user interfaces for enterprise level document management system including all front-end facing components. Created, prototyped and tested desktop and web based navigational components that led to increased efficiencies and usability. Established an interface pattern library that improved consistencies throughout the entire line of enterprise products. Collaborated in a diverse team environment with rapid release cycles and beta testing periods.
Areas of Expertise
Microsoft Office Suite
Visio - Diagramming
Apple X Code
Mindjet - Mindmapping
Adobe Experience Design
Principle - Prototyping